Privacy Policy
How UBOS24 processes personal data when you use the platform.
Last updated: March 2026
1. Overview
This Privacy Policy explains what personal data we process when you use UBOS24, why we process it, and what choices you have. It applies to the public website, marketplace, and signed-in ORM/POS workspaces unless a separate notice applies to a specific feature.
2. Data we process
Depending on how you use UBOS24, we may process: account identifiers (name, email, phone), authentication and security logs, company and role membership, business operational data you enter (products, orders, documents, contacts), marketplace activity, support messages, and technical data such as IP address, browser type, and device information.
3. Purposes
We use personal data to provide and secure the service, authenticate users, operate marketplace and ORP features, process transactions you initiate, communicate about your account, improve reliability, comply with legal obligations, and — only if you accept optional cookies — measure aggregated product usage through analytics tools configured by us.
4. Legal bases
We rely on performance of a contract (providing UBOS24), legitimate interests (security, fraud prevention, product improvement where balanced against your rights), legal obligations, and — where required — your consent (for example optional analytics). You may withdraw consent without affecting the lawfulness of processing before withdrawal.
5. Retention
We retain personal data while your account or company workspace is active and for a reasonable period afterward to meet legal, tax, and dispute-resolution requirements. Session cookies expire according to security policy. Local preference storage persists until you clear it in your browser.
6. Sharing and processors
We share data with infrastructure and service providers that help us operate UBOS24 (hosting, email delivery, payment processors where used), under contractual confidentiality and security obligations. We do not sell personal data. Marketplace transactions may expose buyer/seller contact details as required to fulfil an order.
7. Your rights by region
Depending on your location, you may have rights to access, rectify, erase, restrict, or port your data, and to object to certain processing. • European Union / Spain / Poland / Bulgaria: GDPR-style rights including complaint to a supervisory authority. • Ukraine: rights under applicable personal data protection legislation. • Kazakhstan: rights under the Law on Personal Data and its amendments where applicable. • Russia: rights under Federal Law No. 152-FZ where applicable to the processing at issue. • United Arab Emirates (Dubai): rights under applicable UAE federal and emirate-level data protection rules where they apply to you. Contact us through in-product support channels to exercise these rights. We may need to verify your identity.
8. Security
We apply technical and organisational measures appropriate to the risk, including encrypted transport (HTTPS), access controls, and audit logging in business modules. No online service can guarantee absolute security; please use strong passwords and enable available account protections.
9. Contact
For privacy questions or requests, use the support options available in your UBOS24 account or on the public website. When we publish a designated privacy contact address, it will appear here and in account settings.